Contact & FAQ
Thank you for your interest,no matter what question or request you may have, we are only a few clicks away from each other. We are already looking forward to your message. You can contact us on any topic using our contact form. Please make sure that you select the correct subject. This will ensure that your concern reaches the right person.
Frequently asked questions
How do I submit series, videos or movies to you?
This is very easy, please use our contact form, there you will find the appropriate category and all the important information fields that we need for a quick processing. In case we do not yet have permission to use the submitted material (e.g. from the film's distributor), we will contact you during the processing of your entry. Please make sure that your contact details are complete and valid, thank you.
Why can't I watch certain videos?
Depending on where you live in the world, it may be that we do not have permission to use that video in your country or region, which means that we must therefore block the video due to legal reasons. However, we will gladly take care of making the video you want visible in your country. Just send us a message via the contact form "General request", telling us which video you would like to see and where, and we will contact the responsible local rights holder.
Where can I report any mistakes?
Mistakes are human and especially in the movie business, there are thousands of factors involved in a film. Obviously, we do not want any mistakes on our website and are therefore grateful for any feedback. Just use the link "Report an error" at the very end of the website. There you will find a form in which you can briefly describe the error or mistake you found and send it our way. We will then promptly try to check and correct it. Thank you very much for your help, we really appreciate it!
How can I book advertising on your website?
Thank you for your interest in our advertising. Since our website is ad-free, we do not offer the possibility to purchase sponsored items. Also for VPN providers this is not the right place for advertising. However, there is the possibility to place advertising for your product in our videos. Please contact the sales team via our contact form.
How do you rate how much people like a video?
The rating basis for the "Like" indicator on our website are the likes and dislikes of the respective video on YouTube. Every interaction of this kind influences this score and helps us generate a more accurate picture of the popularity.
Where do you actually come from, meaning the team behind KinoCheck?
We are now such a huge team that we are actually located all over Germany (in home offices). Our main location, though, is in Emmendingen, a town next to Freiburg im Breisgau, which is located in Baden-Württemberg and doesn't really have a lot to do with the glamour of the film world. But we like our home, and having the most hours of sunshine in Germany is what keeps us in this beautiful place between France and Switzerland.
A movie or a trailer is missing, where can I find it?
We only have movies and videos on our website from direct partners we work with, and so our catalog is missing plenty of movies that came out before the launch of KinoCheck. However, we are already in the process of filling these gaps in the catalogue, so if you are missing a specific title or would like to place your own title on our page, feel free to contact us via the contact form and we will take a look at it as soon as possible.
Can I embed your videos or trailers on my page?
As long as you embed the YouTube player and do not upload the video yourself, you can integrate all videos available on our platform. Please note that you must still link us as a source, be fair. If you run a website that contains a wide range of movies, please have a look at our Trailer-API. Using this you can for instance automatically integrate the most successful video on your website.
Do you see yourself as a YouTuber or Influencer?
Although we have been working with YouTube for over 10 years and have spent many hours of our lives with this platform, we really don't see ourselves as a typical YouTuber. KinoCheck is much more than that, it is a place for film enthusiasts, a database in the best possible quality and it is also a major tool for filmmakers, as we also provide other websites with trailers via our public and free interface (API).